DPAC 2010 Best Social Engagement Campaign Finalist: Questus for Suzuki Motorcycles

publication date: Nov 28, 2010
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Questus

Agency: Questus

Brand: American Suzuki Motorcycles

Executives Involved in The Campaign: Jeff Wagener, VP, Creative Director, Questus
Justin Reynolds, Art Director, Questus
Chris Breen, Senior Copywriter, Questus
Graham Zeller, Senior Flash Developer, Questus
Matt Hussey, Account Supervisor, Questus
Keyvan Hajiani, Account Director, Questus
Jonah Burlingame, Senior Project Manager, Questus

Campaign Brief: As agency of record for American Suzuki Motorcycles (suzukicycles.com), Questus discovered that Suzuki was failing to communicate with an important part of its market—a core consumer base of young African and Latino-Americans with a unique passion for customizing sport bikes as an expression of personal style. To connect with this group authentically, Questus created BusaBeats—a social campaign that uses hip-hop to reach this target audience and inspires them to help directly shape the brand.

BusaBeats is all about music and motorcycles. Questus recruits world-class producers like Coop D'Ville to create beats for the MC Battle and then provides a technology to Suzuki fans that allows them to lay down their own Hayabusa-related lyrics over the celebrity tracks. The result: incredible hip-hop music that resonates with the urban community and generates loads of earned media. Hundreds of tracks are recorded and shared through the busabeats.com site and on social media hubs such as MySpace via a BusaBeats branded player. Buzz then spreads quickly through music and bike enthusiast sites.

The social campaign continues when the MC Battle participants are pitted against one another. Winners are chosen by popular vote and a final judging panel. The Grand Prize doesn’t disappoint. For example, the original BusaBeats winner, J. Pigg, was awarded a Nick Anglada custom Hayabusa. He then went on an 11-city tour performing and hosting on behalf of BusaBeats and Suzuki.

First unleashed in 2008, BusaBeats adrenalized and invigorated the Suzuki brand. The success of the campaign established Hayabusa as the leader among a loyal and influential audience and has been leveraged across Suzuki Motorcycles. This unprecedented social campaign has also powerfully connected Suzuki Motorcycles to its urban audience, created brand ambassadors from this previously overlooked market and fundamentally changed the brand’s positioning.

The original initiative was such a huge success that Questus relaunched BusaBeats in March 2010 and announced its newest winners in July (all at busabeats.com). The new campaign continues to resonate with Hayabusa’s urban audience authentically through hip-hop, creating powerful advocates from this previously overlooked audience.

The media strategy was comprised of content ttrategy, integrated brand communications, creative concept and design, mixed media (outdoor, print, mobile, event/PR, and online), social/community management and moderation (Twitter, MySpace, Facebook, etc.), and contest platform implementation and management.

The evidence of results in this campaign is clear. Since its inception, BusaBeats has racked up over 300,000 plays, over 20,000 tracks recorded/submitted and an average of 21 minutes on site during the battle. There have been thousands of mobile sign-ups and the top tracks have had thousands of viral plays and “dope points.” A solid integration with offline strategic goals (outdoor and print) now exists and there were successful launch events with Run DMC and Freddie Fox in key markets and at Atlantic Bike Week (the largest African American motorcycle event in the U.S.). Most importantly, this campaign is a prime example of how social creates a much more emotional and meaningful impact for brands and audiences.

Link to Your Creative Materials: http://questus.com/pr/BusaBeatsOverview/



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